Reference

Our Terms & Conditions Explained

When you open an account with us, you're agreeing to clear rules about how your account works, how we handle your payments, and what happens when you withdraw.

One account per personReal identity verification requiredWithdrawals must match deposit method
4rabet Our Terms & Conditions Explained
REACH OUR TEAM

How to Contact Us About Terms

We keep our support channels open so you can ask questions about the terms that apply to you, request clarification on any policy, or raise a…

Live Chat Open your account and head to the chat widget in the bottom right.
Email Support Send detailed questions to our support inbox.
Account Settings Once logged in, go to Settings > Help to find FAQs and links to…
SECURITY AND TRANSPARENCY

How We Protect Your Data

Your account information—name, payment details, game history—is encrypted and stored on secure servers. We don't share your data with third parties except where payment processing or law requires it.

Data Encryption

All deposits, withdrawals and personal information travel over encrypted connections. We use industry-standard SSL protocols so your DANA, OVO, GoPay and QRIS transactions are protected.

Identity Verification

Before your first withdrawal, we ask for proof of identity and address. This one-time verification prevents fraud, keeps money safe, and meets local financial regulations.

Transaction Records

We store a full log of every deposit, bet and withdrawal for 12 months. You can download your history anytime from your account dashboard for your records.

Fraud Prevention

Our system flags unusual patterns—like multiple failed logins or sudden large withdrawals—and may require re-verification. This protects your balance from unauthorised access.

Cookie Control

We use session cookies to keep you logged in securely. Functional cookies remember your language and settings. You can disable non-essential cookies in your browser anytime.

Data Requests

Contact our support team to request a copy of your personal data, correct any errors, or request account deletion where permitted by law. We respond within 30 days.

Terms & Conditions FAQ

Real questions from our players about how our terms work and what they mean for your account.

No. Our terms allow one account per person. If we detect multiple accounts registered to the same identity, we may close them and freeze any balance. This rule prevents fraud and keeps the platform fair for everyone.

You'll provide your full name, date of birth, address and a valid ID number during sign-up. Before your first withdrawal, we'll ask for a photo of your ID and a recent utility bill or bank statement showing your address. This usually takes 24 hours to approve.

No. Our terms require your first withdrawal to go back to the payment method you used to deposit. So DANA deposits withdraw to DANA, OVO to OVO, GoPay to GoPay, and QRIS to QRIS. This protects your money and prevents fraud.

Your account stays open as long as you comply with our terms. If you don't log in for 12 months, we may label it inactive and may apply a small monthly maintenance fee. Contact support anytime to reactivate or discuss your account status.

Contact our support team immediately via live chat or email. We will freeze your account, review the login history, and help you recover it. Our security team investigates all suspicious activity to protect your balance and prevent future unauthorised access.

Yes. Go to Settings > Help and submit a data access request. We'll compile your personal details, deposit and withdrawal records, game history and any messages we've exchanged. We aim to provide this within 30 days.

You can request account deletion through Settings > Help. We'll explain what happens to any remaining balance and what records we keep for legal compliance. Deletion takes up to 30 days to process, and we may ask you to withdraw any funds first.